Royal Private Coach

Jürgen Kieweg (Founder / Managing Director)

email: look@royalprivatecoach.world

Germany

Tax Nr.: 145/123/30798 (Germany)

VAT. ID: DE 212 308 671 (Germany)

Europ. Trademark Nr. 302014017771

 

Jürgen Kieweg (Founder / Managing Director)

Arabella Str. 5, 81925 Munich, Germany

tel +49 30  397 73 603

email. info@royalprivatecoach.com

 

 

 

General Terms of Business (int. bookings, UNITED STATES, NETHERLANDS, EU, UK,  AUSTRALIA, ASIA eg), since July 2016

§ 1 Field of application

Personal Training is adapted to the individual needs and disposition of every client. It contains physical exercise, mental training, life balance, nutrition advice and health consulting.

1.1 The following Terms and Conditions are valid for clients who take up services of ROYAL PRIVATE COACH.

1.2 Customer in terms of §1.1 are private individuals, companies and public facilities.

1.3 This arrangement is closed between the client and ROYAL PRIVATE COACH.

 

§ 2 Services

2.1 ROYAL PRIVATE COACH connects clients and Personal Trainers worldwide.

2.2 The client and Personal Trainer will arrange the private training concerning the terms and local prices of the Personal Trainer. The client will be only charged directly by the personal trainer / cooperation / licensing partner.

 

§ 3 Organisation of Private Training

3.1 All Coaching Sessions are designed in consultation with the client`s targets.

3.2 Appointments will be determined in consultation with the client.

3.3 The training is carried out at the desired or by the personal trainer recommended place. This could be inhome, outdoors, fitness club, personal training club, etc.

 

§ 4 Liability

4.1. The Personal Trainer is full liable as an independent merchant or franchisee for all actions with clients and potential claims that are asserted against him for damages of clients or any other reason. Royal Private Coach is managing the scouting and quality management check ups with the personal trainer, connection of Personal Trainers to the clients and assumes no liability for financial, physical or other damage that can be associated with Personal Training services.

4.2. Under no circumstances shall ROYAL PRIVATE COACH be liable for any damage, whether in contract, tort or otherwise, from the use of the Information, or from the use of the Internet in general.

 

§5 Data Protection & Privacy Police

ROYAL PRIVATE COACH takes your privacy serious and commits to protect this when visiting and using our websites. This privacy policy describes how and why we obtain, store and process data which can identify you.

 

what information we collect ?

Any personal information we collect from the Website or otherwise will be used in accordance with the Data Protection Act and other applicable laws.

The type of information we will collect about you includes:

name
address
telephone contact
email address

 

How we will use personal information about you?

• to organize your training
• to delegate our cooperation partners / personal trainers
• to notify you of offers or promotions which are taking place
• to provide you with information about our products and services
• to support your customer relationship with us
  

 

Data protection: Consumers have the following rights concerning their personal data (to be stated according to the new data protection regulations of 2018):

Information, authorization, deletion, restriction, opposition and transferability. Royal Private Coach carries out the data protection very professionally according to the new guidelines / standards and puts discretion at the highest priority. Responsible for all regulatory issues is the supervisory authority in your country. Measurement results are only communicated to the customer for communication with the other coaches and team support.

 

Effective date: May 25, 2018

We recognize that your privacy is very important and take it seriously. This Privacy & Cookies Policy describes ROYAL PRIVATE COACH’s policies and procedures on the collection, use and disclosure of your information when you use the shopping, services, websites, and applications offered by ROYAL PRIVATE COACH (the “Services”) and tells you about your privacy rights and how the law protects you. By using the Services, you consent to our use of your information in accordance with this Privacy & Cookies Policy. We will not use or share your personal information with anyone except as described in this Privacy & Cookies Policy. Capitalized terms that are not defined in this Privacy & Cookies Policy have the meaning given them in our Terms of Service.

This Privacy & Cookies Policy is intended to meet our duties of transparency under the “General Data Protection Regulation” or “GDPR”. We will post any modifications or changes to this Privacy & Cookies Policy on this page.

 

Who We Are and How to Contact Us

Who we are. 

ROYAL PRIVATE COACH is the Controller (for the purposes of the GDPR) of your Personal Data (referred to as either ROYAL PRIVATE COACH, “we”, “us” or “our” in this Privacy & Cookies Policy).
Our address in Europe: Arabella Str. 5, 81925 Munich, Germany.

How to contact us. If you have any questions about our practices or this Privacy & Cookies Policy, please contact us at info@royalprivatecoach.com

Your Rights Relating To Your Personal Data
You have the right under this Privacy and Cookies Policy, and by law if you are within the EU, to:
Request access to your Personal Data. If you are within the EU, this enables you to receive a copy of the Personal Data we hold about you and to check that we are lawfully processing it.Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

Request erasure of your Personal Data. 

This enables you to ask us to delete or remove Personal Data where there is no good reason for us continuing to process it. You also have the right if you are within the EU to ask us to delete or remove your Personal Data where you have exercised your right to object to processing (see below).

Object to processing of your Personal Data. This right exists where we are relying on a legitimate interest as the legal basis for our processing and there is something about your particular situation, which makes you want to object to processing of your Personal Data on this ground. You also have the right to object where we are processing your Personal Data for direct marketing purposes.

Request the restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of Personal Data about you, for example if you want us to establish its accuracy or the reason for processing it.

Request the transfer of your Personal Data. If you are within the EU, we will provide to you, or a third party you have chosen, your Personal Data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.

Withdraw consent. This right only exists where we are relying on consent to process your Personal Data (“Consent Withdrawal”). If you withdraw your consent, we may not be able to provide you with access to the certain specific functionalities of our Site. We will advise you if this is the case at the time you withdraw your consent.

How to exercise your rights. 

If you want to exercise any of the rights described above, please contact us using the contact details in Who We Are and How to Contact Us.
Typically, you will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, except in relation to Consent Withdrawal, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive, or, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your Personal Data (or to exercise any of your other rights). This is a security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response. We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

Complaints
If you would like to submit a complaint regarding this Privacy Policy or our practices in relation to your Personal Data, please contact us at: info@royalprivatecoach.com

We will reply to your complaint as soon as we can.
If you feel that your complaint has not been adequately resolved, please note that if you are in the EU the GDPR gives you the right to contact your local data protection supervisory authority, which is the director (Jürgen Kieweg).

Marketing Communications Preferences

You can ask us to stop sending you marketing messages or modify your email preferences at any time through any of the following methods:
by following the opt-out links on any marketing message sent to you; or
through your account settings at www.royalprivatecoach.com

By contacting us at any time using the contact details in Who We Are and How to Contact Us.
Where you opt out of receiving these marketing messages, this will not apply to Personal Data provided to us as a result of emails relating to existing or pending hires, purchases or investments using the Services or consent to direct marketing communications.

 

What Personal Data we collect. ROYAL PRIVATE COACH uses Personal Data we collect to provide the Services, personalize content, remember information to help you efficiently access your account, analyze how the Services are used, diagnose service or technical problems, maintain security, monitor aggregate metrics such as total number of visitors, traffic, and demographic patterns, and track user content and users as necessary to comply with the Digital Millennium Copyright Act and other applicable laws.

Information You Directly Provide to Us. There are many occasions when you provide information that may enable us to identify you personally (“Personal Data”) while using the Services. The Personal Data we may collect from you is outlined in the table below.

Personal Data from Third Party Sources. In addition to the Personal Data that we collect directly from you (as described in the section immediately above this one), we may also collect certain of your Personal Data from third party sources, some of which may not be publicly available. Examples of these sources are broken down in the table below.

Aggregated Data. We may also collect, use and share “Aggregated Data” such as statistical or demographic data for any purpose. Aggregated Data may be derived from your Personal Data, but once in aggregated form it will not constitute Personal Data for the purposes of the GDPR as this data does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your Personal Data so that it can directly or indirectly identify you, we treat the combined data as Personal Data which will be used in accordance with this Privacy Policy.

Cookies Policy. No Special Categories of Personal Data. We do not collect any “Special Categories of Personal Data” about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sexual orientation, political opinions, trade union membership, information about your health and genetic and biometric data). Nor do we collect any information about criminal convictions and offences.

How We Use Your Personal Data and Why
We generally use Personal Data for the following: to deliver and improve our Services; to manage your account and provide you with customer support; to perform research and analysis about your use of the Services; to develop, display, and track Content and advertising tailored to your interests on the Services and other sites, including, potentially, providing our advertisements to you when you visit other sites; website or mobile application analytics; to diagnose or fix technology problems; to automatically update the Services on your device; to verify your identify and prevent fraud or other unauthorized or illegal activity; to enforce or exercise any rights in our Terms of Service.

In respect of each of the purposes for which we use your Personal Data, the GDPR requires us to ensure that we have a legal basis for that use if you are within the EU. The legal bases depend on the Services you use and how you use them. This means we collect and use your Personal Data only where:

We need it to provide you the Services, including to operate the Services, provide customer support and personalized features and to protect the safety and security of the Services; It satisfies a legitimate interest (which is not overridden by your data protection interests), such as for research and development, to market and promote the Services and to protect our legal rights and interests; or

We need to process your data to comply with a legal or regulatory obligation.
We may also rely on your consent as a legal basis for using your Personal Data where we have expressly sought it for a specific purpose. If we do rely on your consent to a use of your Personal Data, you have the right to change your mind at any time (but this will not affect any processing that has already taken place). We have set out below, in a table format, more detailed examples of relevant purposes for which we may use your Personal Data.

 

How We Use Cookies And Other Tracking Or Profiling Technologies
ROYAL PRIVATE COACH may collect non-personally identifiable information regarding your usage of the Services, including the pages and articles and presentations you viewed, time spent using certain features of the website, demographic data such as server locations, connection speed, and other information that does not identify you. Like most online services, we also use cookies, log files, clear GIFs, tracking pixels, web beacons, and other technologies that may collect Personal Data.

 

Cookies:
What are cookies? When you visit the Services, we may send one or more “cookies” – small data files – to your computer to uniquely identify your browser and let ROYAL PRIVATE COACH help you log in faster and enhance your navigation through the Site. A cookie may convey anonymous information about how you browse the Services to us so we can provide you with a more personalized experience, but does not collect personal information about you. A persistent cookie remains on your computer after you close your browser so that it can be used by your browser on subsequent visits to the Service. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser.

How can I disable cookies? You can typically reset your web browser to refuse all cookies or to notify you when a cookie is being sent. In order to do this, follow the instructions provided by your browser (usually located within the “settings”, “help” “tools” or “edit” facility). Many browsers are set to accept cookies until you change your settings.

Log Files: Log file information is automatically reported by your browser each time you access a web page. When you use the Services, our servers automatically record certain information your web browser sends whenever you visit any website. These server logs may include information such as your web request, Internet Protocol address, browser type, referring / exit pages and URLs, number of clicks, domain names, landing pages, pages viewed, and other such information.

Third Party Services: ROYAL PRIVATE COACH may use third-party services such as Google Analytics, Segment, Fullstory or Amplitude to help understand use of the Services. These services typically collect the information sent by your browser as part of a web page request, including cookies and your IP address. They receive this information and their use of it is governed by their respective privacy policies.

CalOPPA Disclosures: We do not currently respond to web browsers’ “do not track” signals that provide a method to opt out of the collection information about users’ activities on the Services and on other websites. If we do so in the future, we will provide relevant information in this Privacy & Cookies Policy.

Who We Share Your Personal Data With
We may share your Personal with third parties in the ways that are described in the table below. We consider this information to be a vital part of our relationship with you.

How long we store your Personal Data
We will retain your information for as long as your account is active or it is reasonably needed for the purposes set out in How We Use Your Personal Data and Why unless you request that we remove your Personal Data as described in Your Rights Relating to Your Personal Data. We will only retain your Personal Data for so long as we reasonably need to use it for these purposes unless a longer retention period is required by law (for example for regulatory purposes). This may include keeping your Personal Data after you have deactivated your account for the period of time needed for us to pursue legitimate business interests, conduct audits, comply with (and demonstrate compliance with) legal obligations, resolve disputes and enforce our agreements.

Where We Store Your Personal Data
The Services are maintained in Germany and Canada. Personal Data that you provide us may be stored, processed and accessed by us, our staff, sub-contractors and third parties with whom we share Personal Data in Canada, Germany or elsewhere inside or outside of the EU for the purposes described in this policy. We may also store Personal Data in locations outside the direct control of ROYAL PRIVATE COACH (for instance, on servers or databases co-located with hosting providers).

How We Protect Your Personal Data
ROYAL PRIVATE COACH uses industry-standard physical, managerial, and technical safeguards to preserve the integrity and security of your personal information. We limit access to your Personal Data to those employees and other staff who have a business need to have such access. All such people are subject to a contractual duty of confidentiality. We cannot, however, ensure or warrant the security of any information you transmit to ROYAL PRIVATE COACH or guarantee that your information on the Services may not be accessed, disclosed, altered, or destroyed by a breach of any of our physical, managerial, or technical safeguards.

We have put in place procedures to deal with any actual or suspected Personal Data breach. In the event that personal information is compromised as a result of such a breach of security, ROYAL PRIVATE COACH will promptly notify those persons whose personal information has been compromised, in accordance with the notification procedures set forth in this Privacy & Cookies Policy, or as otherwise required by applicable law.

ROYAL PRIVATE COACH cannot ensure that your Personally Data will be protected, controlled or otherwise managed pursuant to this Privacy & Cookies Policy if you share your login and password information with any third party, including any third party operating a website or providing other services.

Our Policy on Children’s Privacy
Protecting the privacy of young children is especially important. The Services are not intended for children below 16 and ROYAL PRIVATE COACH does not knowingly collect or solicit personal information from anyone under the age of 16 or knowingly allow such persons to register with the Services. If you are under the age of 16, please do not submit any personal information through the Site. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy & Cookies Policy by instructing their children never to provide personal information on this Site. If we become aware that we have collected personal information from a child under age 16, we will take steps to remove that information.

Links to Other Websites
This Privacy & Cookies Policy applies only to the Services. The Services may contain links to other websites not operated or controlled by ROYAL PRIVATE COACH. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Please remember that when you use a link to go from the Services to another website, our Privacy & Cookies Policy is no longer in effect. Your browsing and interaction on any other website, including those that have a link on our Site, is subject to that website’s own rules and policies. Such third parties may use their own cookies or other methods to collect information about you.

Changes to Our Privacy & Cookies Policy
We reserve the right, in our sole discretion, to change, modify, add, or remove portions of this Privacy & Cookies Policy at any time. Any changes or updates will be effective immediately upon posting to this page. You should review this Privacy & Cookies Policy regularly for changes. You can determine if changes have been made by checking the Effective Date below. Your continued use of our Site following the posting of any changes to this Privacy & Cookies Policy means you consent to such changes.